Legal Information

Tekkabet Privacy Policy

Your personal data matters most to us. Here we transparently explain how we collect, use, and protect your information.

Last Updated: January 1, 2026

How We Protect Your Data

At Tekkabet, we follow six core principles to protect your privacy.

Encrypted Data Transfer

All data transmitted on Tekkabet is protected by SSL/TLS encryption. Your password, payment details, and personal information are fully secure.

Never sold to third parties

Your personal data is never sold to third parties. Data is only shared when required by law — never otherwise.

Right to Control Your Data

You have the right to view, correct, or request deletion of your data at any time. Simply contact our support team.

Secure Data Storage

All data stored on our servers is encrypted and regularly backed up. Firewalls and multi-layer security are in place to prevent unauthorized access.

Cookie Transparency

We are transparent about what cookies we use and why. You also have the option to disable non-essential cookies.

Compliance with international standards

Tekkabet's Privacy Policy is built in accordance with international data protection standards. We uphold the highest level of care when it comes to protecting your information.

In brief: Tekkabet never sells your personal data to third parties, all data is encrypted, and you can view or delete your information at any time.

1 Introduction

Tekkabet ("we", "us", "our") operates as a trusted online betting platform for members in Bangladesh. We believe privacy is a fundamental right — not just a legal obligation. This Privacy Policy ("Policy") applies to our website tekkabet.com and mobile app.

By creating an account on Tekkabet or using any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform. If you have any questions, reach out to us at support@tekkabet.com — we're always ready to help.

Although this policy is written in Bengali, the English version shall be considered final in the event of any legal dispute. "Personal data" as referenced in this policy means any information that can directly or indirectly identify you.

2 What Information We Collect

Tekkabet collects your information in several ways. Details are provided below:

Information provided at registration:

  • Full name (as per National ID)
  • Mobile Number & Email Address
  • Date of birth and residential address
  • Payment method details (bKash/Nagad/Rocket number)
  • National ID or passport number (for KYC verification)

Automatically collected information:

  • IP Address & Device Type
  • Browser Version & Operating System
  • Time Spent on Platform & Pages Visited
  • Bet History & Transaction Records
  • Login Time & Location Data
Data Type Purpose of collection Required?
Name and contact details Account Creation & Communication Yes
Date of birth Age Verification (18+) Yes
Payment information Deposit & Withdrawal Process Yes
National ID KYC Verification For withdrawals
IP / Device information Security and fraud prevention Automatic
Cookie Data User experience improvement Partially Optional

3 How We Use Your Information

Tekkabet uses your information only for specific, legitimate purposes. We never use data beyond what is necessary.

  • Service Delivery: To manage your account, process bets, and complete payments.
  • Identity Verification: To complete the KYC process and prevent duplicate accounts.
  • Security: To detect and prevent fraud, money laundering, and other illegal activities.
  • Customer Support: To resolve your complaints or queries.
  • Promotions: To inform you of relevant offers and bonuses (you can opt out at any time).
  • Analytics: To generate anonymous statistics for platform improvement.
  • Legal compliance: To meet regulatory requirements and fulfill legal obligations.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe through your account settings or send a request to support@tekkabet.com.

4 Data Sharing & Disclosure

Tekkabet does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

  • Payment Provider: Necessary information is shared to process transactions via bKash, Nagad, or Rocket.
  • KYC partner: With approved third-party providers for identity verification.
  • Law Enforcement: As required by court order or government directive.
  • Fraud Prevention: For fraud investigations conducted at the direction of licensing authorities.
  • Business Transfer: In the event that Tekkabet merges with or is acquired by another company.

In all cases above, only the minimum necessary information is shared. Third parties are required to comply with confidentiality agreements.

5 Cookie Policy

The Tekkabet website uses cookies and similar technologies (local storage, session storage). Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: Used to remember your preferences (language, theme).
  • Analytics cookies: For monitoring website usage. You may opt out of this.
  • Marketing Cookies: To show you relevant ads. You can turn this off.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Security Measures

Tekkabet uses industry-standard technology and processes to protect your data. The key components of our security framework are:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Two-factor authentication (2FA): OTP verification at account login.
  • Firewall Protection: An advanced firewall prevents unauthorized access.
  • Regular Security Audits: An independent team of third-party experts conducts regular system reviews.
  • Data Backup: Regular backups ensure the risk of data loss is reduced to zero.
  • Staff Training: Only trained and authorized staff are permitted to access member data.

Important: No online system is 100% secure. Keep your password strong, never share it with anyone, and report any suspicious activity to us.

7 Your Rights

Every member registered with Tekkabet has the following rights regarding their personal information:

Right to Access

You can request to view what information we hold about you.

Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Restrict Processing

You can request that we stop using your information for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You have the right to opt out of your data being used for marketing purposes.

To exercise any of the rights listed above support@tekkabet.comto send us an email. We typically respond within 30 days.

8 Children's Privacy

Tekkabet strictly does not collect information from anyone under the age of 18. Our platform is for adults only. If a minor has accidentally created an account and we become aware of it, that account and all associated data will be deleted immediately.

If you believe a minor you know is using our platform, please contact us at support@tekkabet.com. We will take prompt action.

9 Third-Party Links & Services

The Tekkabet platform may at times integrate with third-party services such as payment gateways. These third parties have their own privacy policies, and Tekkabet is not responsible for them.

  • Payment gateway providers operate under their own privacy policies.
  • We only share the information necessary to complete transactions.
  • We recommend reading the privacy policy of any third-party service before using it.
  • Third-party providers used for KYC verification are also bound by separate agreements.

10 Data Retention Period

Tekkabet does not retain your data longer than necessary. However, certain information must be kept for a specified period for legal and regulatory reasons.

Data Type Retention Period
Account Data (Active) For as long as the account remains active
Transaction Records 5 years after account closure
KYC Documents 5 years after account closure
Communication history 2 years after last contact
Betting history 3 years after account closure
Server logs Up to 12 months

After account closure, once the legal retention period expires, your personal data will be permanently deleted or anonymized.

11 Changes to the Privacy Policy

Tekkabet may update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email or mobile number.

  • The date of any update will always be displayed at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • We recommend checking this page regularly.

12 Contact

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@tekkabet.com
  • Live chat: Help Center 24/7 support available.
  • Response Time: Usually within 15 minutes to 24 hours.

Your privacy is more than a rule to us — it's part of who we are. Tekkabet is committed to being transparent and accountable at all times.

Bet safely with Tekkabet

Now that you've read our Privacy Policy, open an account today and enjoy the best betting experience in Bangladesh.

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